Overview
For Our Rental Tenants
Thank you for choosing BDA Oasis Apartments to call home! At Oasis Apartments, we strive to achieve the highest levels of customer satisfaction for all our residents and rental tenants. If you need more information that you can’t find online, please call our office, and we will be more than happy to assist you.
Rent is due on or before the fifth of each month*. All rental payments made in the form of a personal check, cashier’s check, certified bank check, or money order and made payable to BDA Oasis Apartments, LLC *. You may also now pay your rent online – see below! Your name, address, and apartment number (if applicable) should be printed clearly on the check or money order. We cannot accept payment in the form of cash. You may pay your rent via mail to the address below or stop by in person during office hours.
*Unless otherwise stated in your lease agreement. Please refer back to your rental packet for further instructions.
Address to mail rent to:
BDA Oasis Apartments
8950 West Olympic Boulevard Suite 190
Beverly Hills, California 90211
If this is a fire, medical, or police emergency,
call 911 immediately.
If you have maintenance issues, please sign in to your portal and submit a service request here. For after-hours and non-life threatening emergencies, please call: 310-651-4055
Heat Problems – During the heating season, if you feel cold in your apartment, please buy a thermometer to determine what the temperature is. If it is below 68 degrees, leave a message on the maintenance line that includes the time of the reading and the temperature in your apartment. Before calling, please check your windows to make sure they are closed and locked as you will incur a service charge of $37.50 for us to close and lock your windows.
Plumbing Problems – If your toilet or drain is clogged, it is your responsibility to plunge them before calling us for assistance. If you have a minor water leak (please place a container under it), if you have a running toilet or a dripping faucet, please fill out the request above or call as soon as possible for repair.
Our Maintenance Department strives to respond to tenants’ maintenance needs as quickly as possible. With comprehensive procedures in place, our skilled maintenance technicians will assess the nature of your maintenance issue, and work to resolve the problem soon. Through our portal service, someone on our staff is available 24 hours a day, seven days a week to serve you in the event of an emergency.
By reporting a maintenance issue, you are permitting us to enter your residence in your absence between 8:00 a.m. and 5:00 p.m. Monday through Friday unless you specify otherwise.